At Hampers4U Laundry Service (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
Name, email address, phone number, and physical address.Payment information (e.g., credit/debit card details).
b) Service Information
Pickup and delivery details (e.g., address, time, and preferences).Laundry preferences (e.g., detergent type, folding instructions).
c) Automatically Collected Information
IP address, browser type, device information, and usage data collected through cookies or similar technologies when you use our website or app.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and personalize laundry services, including pickup and delivery.To process payments and manage subscriptions.To communicate with you regarding your orders, updates, and promotional offers (with your consent).To improve our website, app, and services based on user feedback and behavior.To comply with legal obligations or enforce our terms of service.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
Service Providers: With third-party vendors who assist in processing payments, delivering services, or improving our platform.Legal Compliance: When required by law or to protect the rights, property, or safety of our business, customers, or others.Business Transactions: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction: You can access or update your personal information by contacting us.Marketing Preferences: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link or contacting us directly.Cookies: You can manage cookie preferences through your browser settings.
6. Retention of Data
We retain your personal information for as long as necessary to provide our services or comply with legal obligations.
7. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hampers4U Laundry Service
Email: ilovehampers2@gmail.com
Phone: 352-348-0369